Conflict to Clarity

Service Description

Course Description: This course empowers leaders and teams to reframe conflict as a pathway to clarity and trust within the workplace. Participants will learn how to accurately define conflict, gaining a clear understanding of when and how to engage in disputes productively. The course explores the differences between healthy, constructive conflict and ineffective, destructive conflict, providing the tools to recognize each in practice. By identifying their position on the conflict continuum, participants can make informed decisions on the appropriate actions to take. Through guided reflection and analysis, attendees will also evaluate the significance of specific conflicts, ensuring their time and energy are focused on meaningful and resolvable issues. Additionally, the course emphasizes the benefits of conflict and how, when managed well, it can strengthen trust and relationships within teams. Key Takeaways: Clearly define and distinguish conflict from bullying. Recognize the characteristics of healthy versus ineffective conflict. Assess your position on the conflict continuum to choose an appropriate response. Evaluate when a conflict is worth engaging in based on its significance. Leverage conflict to build trust and strengthen team dynamics.